Privacy Policy

1 Introduction

SkillArche ("we", "our", or "us") is committed to protecting your personal data and privacy. This Privacy Policy explains how we collect, use, process, and safeguard your information when you use our AI learning platform and services. By using SkillArche, you agree to the collection and use of information in accordance with this policy.

2 Information We Collect

Personal Information:

Name, email address, and phone number
Course enrollments and webinar registrations
Learning progress and assessment results
Payment information (processed securely via Razorpay)
Communication preferences and feedback

Technical Information:

Device information and browser type
IP address and location data
Usage patterns and analytics data
Cookies and similar tracking technologies

3 How We Use Your Information

Service Delivery

Provide access to courses, issue certificates, track learning progress, and deliver personalized AI learning experiences.

Communication

Send course updates, newsletters, important announcements, and respond to your inquiries and support requests.

4 Data Protection & Security

Security Measures

• SSL/TLS encryption for all data transmission
• Secure payment processing via Razorpay (PCI DSS compliant)
• We periodically review access and system activity to ensure user data remains secure.
• Restricted access controls and employee training
• Data backup and recovery procedures

5 Your Privacy Rights

You have the right to:

Access your personal data

Correct inaccurate information

Request data deletion

Opt-out of marketing communications

To exercise these rights, contact us at [email protected]. We will respond within 30 days.

6 Cookies & Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and provide personalized content. You can manage cookie preferences through your browser settings.

Note: Disabling cookies may limit some features of our platform.

7 Updates to Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date. Continued use of SkillArche after updates constitutes acceptance of the revised policy.